Privacy Policy - How CampeonBet Protects Your Personal Data

CampeonBet (operated by Campeon Interactive EE Limited) is committed to protecting the privacy and personal data of every visitor and registered customer. This Privacy Policy explains what information is collected, why it is collected, how it is used, with whom it may be shared, and the rights that individuals living in Estonia and the wider European Economic Area enjoy under the General Data Protection Regulation (GDPR) and applicable Estonian data-protection law.

By registering an account or using the CampeonBet website you acknowledge that you have read and understood this policy. The operator holds EMTA licences HKL000469, HKL000468, HKT000092 and HKT000091 and therefore operates under both national gambling regulation and European data-protection standards.

1. Information We Collect

The categories of personal data processed by CampeonBet include:

✓Account registration data: full name, date of birth, residential address, email address, telephone number and other identity information supplied during sign-up or verification.
✓Financial data: payment-method details, deposit and withdrawal history, transaction amounts and related banking references processed through authorised providers such as Zimpler.
✓Usage data: browser type, IP address, device identifiers, time zone, pages visited and interaction logs generated automatically when you access the site.
✓Cookie and similar technology data: information collected in accordance with the separate Cookies Policy.
✓Communication data: records of live-chat conversations, emails and any other correspondence with customer support.
✓Verification documents: copies of identity documents and proof-of-address statements uploaded for Know-Your-Customer purposes.

2. Purposes for Which Data Is Used

Personal data is processed only for legitimate and specified purposes:

✓To create and manage your player account and to enable participation in casino games.
✓To process deposits, withdrawals and other financial transactions securely.
✓To verify identity, age and residential address in order to comply with anti-money-laundering and responsible-gambling obligations.
✓To detect and prevent fraud, collusion, underage play and other forms of unlawful activity.
✓To deliver account notifications, security alerts and, where consent has been given, promotional communications.
✓To analyse website performance, improve user experience and develop new features.
✓To meet all legal, regulatory and licensing requirements imposed by the Estonian Tax and Customs Board and other competent authorities.

3. Legal Bases for Processing

Processing is carried out on the following GDPR-recognised grounds:

✓Performance of a contract (provision of the gambling service).
✓Compliance with legal obligations (AML, age verification, responsible gambling, tax reporting where applicable).
✓Legitimate interests of the operator (fraud prevention, service improvement, network security), balanced against the rights of the individual.
✓Consent, where required (for example certain marketing communications or non-essential cookies).

4. Data Sharing and Third-Party Processors

Personal data may be shared with carefully selected third parties only when necessary:

✓Payment processors and banking partners (including Zimpler) for the execution of transactions.
✓Identity-verification and fraud-prevention service providers.
✓Cloud-hosting and IT-infrastructure partners that support the technical operation of the platform.
✓Professional advisers (legal, accounting, auditing) under strict confidentiality.
✓Regulatory authorities, law-enforcement agencies or courts when required by law or when necessary to protect the rights, property or safety of CampeonBet, its customers or the public.
✓All third-party processors are contractually bound to process data only on documented instructions, to maintain appropriate security measures, and to delete or return data when the service ends.

5. International Transfers

Where data is transferred outside the European Economic Area, CampeonBet ensures that appropriate safeguards are in place, such as European Commission adequacy decisions, Standard Contractual Clauses, or other legally recognised mechanisms that provide an equivalent level of protection.

6. Data Security Measures

The operator implements technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include encryption of data in transit and at rest, access controls based on the principle of least privilege, regular security audits, staff training, and incident-response procedures. While no system can be guaranteed 100 % secure, CampeonBet continuously reviews and upgrades its protections in line with evolving threats and regulatory expectations.

7. Retention Periods

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to satisfy legal, regulatory or accounting requirements. Typical retention periods include:

✓Account and transaction data: for the duration of the customer relationship plus a period required by anti-money-laundering and gambling legislation.
✓Verification documents: for the period mandated by EMTA and applicable AML rules.
✓Marketing consents and related data: until consent is withdrawn or the account is closed.
✓After the applicable retention period, data is securely deleted or irreversibly anonymised.

8. Your Rights Under the GDPR

Individuals whose data is processed by CampeonBet have the following rights:

✓Right of access - to obtain a copy of the personal data held about them.
✓Right to rectification - to have inaccurate or incomplete data corrected.
✓Right to erasure (“right to be forgotten”) - to request deletion of data in certain circumstances.
✓Right to restriction of processing - to limit how data is used while a complaint is investigated.
✓Right to data portability - to receive data in a structured, commonly used and machine-readable format.
✓Right to object - to processing based on legitimate interests or to direct marketing.
✓Right to withdraw consent - at any time, without affecting the lawfulness of processing that occurred before withdrawal.
✓Right to lodge a complaint with the Estonian Data Protection Inspectorate or another supervisory authority.
✓Requests to exercise these rights can be submitted by emailing the support address published on the site. CampeonBet will respond within the time limits set by the GDPR.

9. Marketing Communications

Promotional emails or messages are sent only to players who have given consent or where another lawful basis applies. Every marketing message contains a clear unsubscribe link. Preferences can also be managed inside the account settings. CampeonBet does not sell personal data to third parties for their own marketing purposes.

10. Children’s Data

CampeonBet does not knowingly collect personal data from anyone under the age of 21. If it is discovered that data belonging to a minor has been obtained, the account is closed and the data is deleted in accordance with legal requirements.

11. Cookies and Tracking Technologies

The use of cookies and similar technologies is described in detail in the separate Cookies Policy. Players can manage non-essential cookies through the consent banner or browser settings.

12. Changes to This Privacy Policy

CampeonBet may update this policy from time to time to reflect changes in law, technology or business practice. The revised version will be published on the website and will take effect on the date of publication. Continued use of the service after an update constitutes acceptance of the revised policy.

13. Contact for Privacy Enquiries

Any questions, requests or complaints concerning personal data can be directed to the support team via the contact details provided on the CampeonBet website. The operator will investigate and respond in accordance with applicable data-protection law.

By maintaining transparent practices and robust technical safeguards, CampeonBet aims to give every Estonian player confidence that their personal information is handled responsibly and in full compliance with GDPR and national requirements.

21+ | Play responsibly.

PAGE 13 - COOKIES POLICY

Meta Title: CampeonBet Cookies Policy Estonia | How We Use Cookies & How to Manage Them

Meta Description: Full explanation of the cookies and similar technologies used on CampeonBet. Types of cookies, purposes, retention and how Estonian players can control their preferences.